You may change the day and time of your order simply contacting Rosie directly by emailing firstname.lastname@example.org or by calling your local store. Contact information for each store is available on the store select screen. Rosie will soon be releasing a new feature that lets directly modify your order, as well as change the day/time of pickup or delivery.
If a customer is not home for the delivery, or does not come into the store for pick up, the store and/or Rosie will attempt to contact them to schedule an alternative time within the next few days. If this is not possible, the customer may be charged a restocking fee to replace the items.