When Will My Card Be Charged?

Your card is authorized during Checkout, but not charged until the day your order is received.



Due to possible variances in item weights and substituted products, your final order amount is not known until your order has been hand picked at the store.  To account for this your card is authorized, but not charged, during the Checkout process.  The authorized amount is equal to your estimated total, which is displayed in the Order Details section during Checkout (example below).  This appears as a pending transaction on your card's statement.

When the store finishes preparing your order, these variable weights and substitutions are finalized, and your card will then be charged for the exact amount of products you actually receive. The final charge on your card will occur on the day that you are to pick up or receive your groceries, but the authorization will appear on your account on the day that you place your order. If the final total is greater than your estimated total, the order difference will appear as a second transaction on your statement.

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  • 0
    Joan Bratsveen

    I was charghed the wrong amount.

  • 0
    Denise McCarthy


    I apologized if you were charged incorrectly for your order.  I have reached out to one of my Support Specialist who will open a ticket and contact you regarding a resolution to this problem.  Thank you for your patience.

    Best regards, 

    Denise & The Rosie Team

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