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Can I change my Order from Pickup to Delivery or Delivery to Pickup?

Rosie does not currently support a feature that allows a customer to change their Order Type.

It is possible for the customer to request a change in Order Type by contacting the Store where the Order was placed.

If the Store approves the Order Type change the customer will the need to contact Rosie for confirmation. The decision to accommodate a customers Order Type change request is entirely up to the retailer. 

If the retailer accepts the change and the customer confirms the change with Rosie they will then be charged or refunded the difference.

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2 Comments

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    barry vancamp

    will not go to select times for delivery

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    Haley S.

    Hello Barry! 

    Prior to moving to the second step of Checkout, "Step 2: "Schedule", you will need to verify the following information in Step 1: Select. 

    1. The Order Type is selected as Delivery. Once chosen, the entire Delivery box will highlight blue. 
    2. Add or select you desired delivery address. Similar to Order Type, the box with your address also needs to be highlighted blue. 

    Once those steps are completed, you should be able to move forward by selecting the red Continue button. 

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