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How Do I Send a Gift of Groceries?

Introduction 

 

You can use Rosie to send the gift of groceries to friends and family! To send a Rosie gift order:

  • Select a store in your recipient's area and fill your cart. 
  • Choose "Yes this is a gift" under "Is this a gift?" during Step 1 of Checkout. 
  • Enter recipient's name and address (if the order is for delivery), select an e-card, and write a personalized note to the gift recipient to accompany the gift order. 
  • Click "continue" to select a time for the gift order to be delivered/picked up, or let your recipient choose a time to receive the order. Please note, if you do not schedule the gift order at this time, your recipient will need to create a Rosie account to schedule the order. 

Once you have confirmed your scheduling preferences, you are ready to review and complete your order. You will receive an email receipt and your gift recipient will also be sent an email with the order details. If you have selected for your recipient to choose the time to receive their items, the email they receive will include instructions for scheduling their gift order. Happy gifting! 

 

How to Send a Gift of Groceries 

1. During Step 1, there will be a prompt asking if you would like to make this order a gift. If yes, please confirm your decision by clicking "Yes, this order is a gift." image2016-8-5 10:39:49.png

2. Your selection will be highlighted in blue. 

 

Input your own contact information into the "How Can We Reach You?" field to allow the store team to contact you if they have any questions or concerns in regards to your order. 

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3. Scroll to the next section and identify who is receiving the gift by entering the recipient's contact information into the corresponding information fields.  image2016-8-5 10:39:32.png

4. Next, enter the address for where you want the gift delivered into the "Where should we deliver this order?" field. 

If your gift order is for Pickup, skip to Step 8.

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5. When all of the necessary address information has been filled in, the "Save Address" button will be highlighted in blue. 

 

Click this button to save the address. 

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6. Your page will refresh. 

 

You can choose to use the Original Address you have supplied or the suggested address from Rosie. We urge you to click "Use This Address" to the right of the Suggested Address to ensure greater accuracy for the delivery driver. 

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7. If you wish to add a note to your order i.e. "Please go to the side door", type it into the "Delivery notes" field. This is optional. image2016-8-5 10:38:23.png

8. You can choose a card to accompany your gift. To choose a card, simply click on the card of your choice. 

 

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9. You can write a message with your gift. 

 

To add a special message, type your note into the "Message" field. 

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10. Once all of the required information has been filled in, click the red "Continue" button in the upper right hand corner of the page.  image2016-8-5 10:37:47.png

11. You will be brought to Step 2: Schedule within the Checkout Process. 

 

If you would like the recipient to schedule the gift themselves, proceed to Step 13. This means that the recipient must either sign up for a Rosie account or already have an existing account. 

 

If you would like to schedule the gift for the recipient, click on the "Yes, I would like to decide date and time." box in the "Would you like to schedule this gift?" field. 

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12. Your page will refresh to display the available time slots for your Order Type. 

 

Click on the time slot that you would like to schedule the gift for. 

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 13. Click on the "Review Order" button in the upper right hand corner of the page to continue through the remainder of the Checkout Process as usual.   image2016-8-5 10:52:38.png

 

 

 

 

 

 

 

 

 

 

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