How To Checkout

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Your Cart and Checkout

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This menu will allow you to view the items in your cart, see the order’s subtotal, and to confirm whether you have reached the Minimum Order Amount. To begin the Checkout Process, please select the “Checkout” button.

Step 1: Select

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In the first step of the Checkout process, you can choose between Curbside Pickup, In-Store Pickup, Local Pickup, and Delivery. In some cases, your store may not offer all four order type options. After clicking your order type it is highlighted.

In-Store Pickup

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If you have selected In-Store Pickup, please enter your phone number in the Contact Information field. This will allow the store to communicate with you if they have any questions or concerns in regards to your order. After entering your information click the “Continue” button on the right-hand side of your screen

Local Pickup

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If you have selected Local Pickup, please provide your phone number and choose your desired local pickup location. After entering your information click the “Continue” button on the righthand side of your screen

Delivery

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If you have selected Delivery as your order type, please add your address information in the Address box. If you would like Rosie to remember this address or future order, please mark the “Remember this address” box. Once you have saved your address, you can add delivery notes for the driver such as, “Please use the side door”. After all of the delivery information has been entered, please click the “Continue” button on the right-hand side of your screen. If the “Continue” button is a dull red color, that indicates that not all of the required information has been filled in. Any empty fields will be highlighted in red.

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After you save your address, Rosie will ask you whether you would like to use the Original Address you provided or the Suggested Address provided by Rosie. There should not be any significant differences between the Original and Suggested Address, but the advantage of using the Suggested Address is that it provides exact coordinates, increasing accuracy for the Delivery Driver.

Step 2: Schedule

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In Step 2 of the Checkout process, please choose the desired date and time for you Pickup or Delivery. Using the provided calendar, you can select the Pickup Day and Pickup Time slots for your store. To proceed to Step 3, please select the “Review” button.

Step 3: Review

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The Order Review page is the third step of the Checkout process. Under the “Your Order” section, you can view each item within your order with the option to increase or decrease the quantity or completely remove it for your cart.

If you have an active Promotion Code for Rosie, Step 3 of Checkout provides a field to apply it to your order. Please remember when typing in a promo code, do not use any spaces. This is not case sensitive.

On the right-hand side of the screen, there is an Order Details box presenting your Order Summary. The summary includes; subtotal, the Pickup or Delivery fee, estimated tax, Promotion Code deduction, and the estimated Total for your Order.

Once you finished reviewing your order, please select the “Enter Payment” button to proceed to the final step of Checkout.

Step 4: Pay

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On Step 4 of Checkout, please enter your Credit Card information. When entering your information, please pay close attention to how you enter your information. Please not spaces and make sure the expiration year is four digits.

Success Page

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Once your order has been completed, you will be directed to the success page. This final page provides you with your order number, order information and your order specific confirmation code. Please remember that it is very important to give the store or the delivery driver your confirmation code when you are getting your order. This information can be accessed via both confirmation emails you will receive once your order has been placed or by logging into the site and look at your placed orders under “My Orders”.

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