Welcome to the Rosie Help Center. Please see below for our most frequently asked questions. You can also reach out to our terrific Support Team by clicking the "Submit a Request" link in the top right-hand corner.
- Item Returns and Refunds Policy
- Where is my receipt?
- Why Can't I Click the "Confirm Card" Button?
- Does Rosie accept gift cards or manufacturer coupons?
- Can I use my Store Loyalty Membership on Rosie?
- When will my card be charged?
- ★ How to use "Can't Find It?"
- How do I view available order times?
- Where can I access my lists?
- How do I add items to my list?
- How do I create a new list?
- My Lists
- How do I add a placed order?
- What is the re-delivery policy?
- What do I do if my delivery did not arrive?
- What should I do if I am missing an item from my order?
- Can I pick up my order early?
- How do I cancel an order?